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Go to the shopYou have 14 days from the date of delivery to request a return. To qualify, items must be in their original condition—unused, with tags attached, and in the original packaging. A receipt or proof of purchase is also required.
To begin a return, simply reach out to our customer support team. Once your request is approved, we’ll provide you with a prepaid shipping label and instructions on how to send the item back. Please note that items returned without prior approval will not be accepted.
Contact our customer support team with your order details.
Receive approval and return instructions.
Pack the product securely in its original condition.
Ship the package using the provided label.
Wait for confirmation of your refund or exchange.
Please check your order upon delivery. If you receive a damaged, defective, or incorrect item, notify us right away so we can resolve the issue quickly.
Some products cannot be returned, including:
Perishable goods
Customized or personalized items
Personal care products (e.g., cosmetics, beauty items)
Hazardous materials, flammable liquids, or gases
Additionally, sale items and gift cards are non-returnable. If you’re unsure whether your product qualifies, contact us before requesting a return.
If you’d like a different product, the fastest option is to return your current item. Once your refund is processed, you can place a new order.
When we receive and inspect your return, we’ll let you know if it’s approved. Approved refunds will be issued to your original payment method. Please allow some time for your bank or card provider to process the transaction.